Samsung washing machine errors

If you are the owner of a Samsung washing machine and you have a breakdown, then perhaps you can fix the situation yourself, because the manufacturer took care and equipped its washing machines with the function of displaying errors on the display. Samsung washing machine error codes can tell you a lot. Here you can find a description of the problem, as well as options for fixing it yourself.

All errors are divided into categories, depending on the type of malfunction and on which node of the washing machine is failing. If your Samsung washing machine is giving an error, then below you can find the possible cause of the error and how to fix it.

If you did not find your error in this table, you can ask a question in the comment.

The code	Description of the problem	Possible causes	Ways to fix the error
1E	A problem with water level sensor	The pressure switch is mechanically damaged or broken. The pressure switch tube may be pinched or clogged with something. The contacts of the water level switch are worn out. The contacts connected to the level sensor have oxidized. The pressure switch tube is not connected. Problem with the control module of the washing machine.	Perform an external inspection of the water level sensor, it should not have any chips or other mechanical damage. Check if the supply pipe is connected. Remove the tube and check if it is clogged with foreign objects. Clean the contacts that connect to the relay, as well as the contacts of the relay itself. If the relay is faulty, it should be replaced.
3E	Problems with washing machine motor tachogenerator	The motor connection contacts are oxidized or damaged. Tacho contacts are oxidized or damaged. Breakage or short circuit of the motor windings. The motor rotor is stuck.	Check the integrity of the contacts connecting the motor. Clean them if necessary. Check the integrity of the contacts connecting the tacho. Clean them if necessary. Check if the engine is stuck. If the rotor is stuck, correct the cause. Ring the motor wiring for integrity.
3E1		Problems with the tachogenerator or its malfunction. Motor contacts oxidized or damaged. The motor cannot handle the heavy weight of the laundry. Overloaded.	Reduce the amount of laundry and repeat the programme. Check the motor contacts for integrity, clean if necessary. Check the operation of the tachogenerator.
3E2		Insufficient signal from the tachogenerator.	Check the integrity of the tachogenerator contacts. Check the condition of the relay and the tachogenerator itself.
3E3		The tachometer gives incorrect signals. There is no signal from the control module. The distances between the parts of the direct drive are violated.	Check the integrity of the contacts and the tachometer itself. Check the contacts of the control module, clean if necessary. Measure the gaps in the drive and compare with the reference.
3E4		Poor contact in the motor or tachogenerator connections. Breakdown of the tachogenerator. Engine breakdown.	Check and, if necessary, clean all contacts. Check the integrity of the tachogenerator. Check washing machine motor.
4E	Water supply problem	The filling valve is blocked by a foreign object. The valve is not connected or the contacts are broken. Hot water connection instead of cold. There is no hose connection to the powder receptacle.	Unscrew the inlet hose and check whether the valve is clogged with a foreign object, if so, remove it. Check valve connections, clean if necessary. Connect the machine to the water supply according to the instructions. Check if the hose that goes to the powder receptacle is connected, if it is clogged, if it is damaged.
4E1		Hot water connection instead of cold. Hoses are reversed. The temperature of the water supply to the washing machine is higher than 70°C during the drying programme.	Connect the hoses of the washing machine according to the instructions.
4E2		When washing programs for delicate fabrics or woollens, the temperature of the water passing through the valve is too high and exceeds 50°C.	Check that the washing machine is connected correctly.
5E (E2)	Water drain problems	Drain hose blocked or kinked. Drain pump impeller blocked or damaged. Clogged sewer. Drain hose frozen. Drain pump not working.	Ensure the normal position of the drain hose, check if it is clogged. Check if small objects have fallen into the drain pump. Check if the water goes down the drain normally. If the temperature in the room where the drain hose passes is less than 0 °C, the hose may freeze. Check the contacts and performance of the drain pump.
8E	Engine problems	The operation of the engine tachometer is disrupted, which leads to incorrect rotation of the motor itself. The motor connection contacts are broken or oxidized. Problems with the control circuit.	Check the functionality of the tachometer. Check and, if necessary, clean the motor contacts.
9E1	Power supply problems	Problems with the electrical network of the washing machine. In rare cases, a malfunction of the control module.	You need to check the voltage while the machine is running, to do this, connect the multimeter to the internal contacts and measure the voltage on them during the washing program. If you are using an extension cable to connect the washing machine, then it may be the cause that causes this error, so try connecting the unit directly, excluding it.
9E2
Uc		Such an error occurs when the voltage in the network drops to 176V or when the voltage rises to 276V.	The error does not require elimination, the machine pauses during power surges, but after the voltage stabilizes, it continues washing.
AE	Problems with signal transmission	The control module and display module do not communicate with each other.	It is necessary to check all connections with these modules, the quality of the contacts. If necessary, replace the damaged module.
bE1	Problems with turning off the washing machine	The off button is pressed (more than 12 seconds).	The button may be pinched due to deformation of the control panel plastic. Also, an error occurs if the panel screws are tightened too much.
bE2		Other buttons, except for turning off, stuck for 30 seconds.	May occur when the plastic control panel is deformed Also, an error occurs if the panel screws are tightened too much.
bE3		Problems with contacts in the relay on the control module. The relay can be permanently closed.	Check the relay contacts, as well as the correctness of their connection.
CE	Washing machine overheating	If the water temperature in the washing machine is more than 55 °C and needs to be drained, this error appears, because water of this temperature and above is not drained for safety reasons. The temperature sensor does not work correctly or does not work.	The error will disappear automatically, and the water will be drained when it cools to the desired temperature. Check the correct connection of the sensors and their operability.
dE (door)	Loading door problem	Sunroof close switch contact is broken due to a bent hook. Occurs during the heating of the washing machine due to the deformation of the hatch from temperature.	The error occurs when breaking out a locked hatch by force, so do not try to open a locked door.
dE1		Door lock connector error. The control module does not work correctly.	Check the insulation of the wire going to the connector. Check that the interlock connector is properly connected. Check the integrity of the connector itself.
dE2		The door interlock spontaneously works.	It occurs quite rarely due to vibrations. It is necessary to solve the problem with increased vibration of the machine.
F.E.	Ventilation problem	Cooling fan not working or blocked. Refrigeration start capacitor not working.	Check if the fan is spinning by hand, if its blades are blocked. It may need to be lubricated or replaced. Check the wiring going to the fan, as well as the integrity of the contacts. Check if the start capacitor connector came off when installing the top cover of the washing machine. Replace capacitor as it is impossible to check its performance using standard instruments.
HE	Problem with heating element (electric heater)	The heating element is faulty (short circuit, open) or there is no contact with it. Temperature sensor failure. An error may occur if the water temperature is more than 100% or there is no water in the tank at all.	Call the heater and check his contacts. Check the operation of the temperature sensor.
HE1 (H1)
HE2		The washing machine generates this error when the drying temperature exceeds 145°C. The drying temperature sensor may be broken.	Correct the sensor by weakly pressing the button in the center, if this does not help, then replace the drying temperature sensor.
HE3		The steam function is defective or does not work properly.	This error does not appear on modern washing machines that have a drum.
LE (LE1)	Water leak	The error means that water has leaked from the washing machine tank. Or the water leak sensor is broken.	Check the following: Did the heating element come out of its nest, perhaps the leak is there. Is there any damage to the tank in place near the shipping bolts. Is the drain pump filter screwed in correctly. Is the air hose in place? Is the hose connected to the powder receiver correctly connected? You may have added too much detergent and the foam has caused a leak. Are all the necessary gaskets in place, are they intact. Inspect the drain hose for damage.
OE (O.F.)	Water overflow	Damage to the water level sensor. Clogged water level sensor hose. The water supply valve does not close and water flows constantly.	Check the water level sensor tube for blockage. Replace water level sensor. Check if a foreign object has entered the water inlet valve.
tE1	Temperature sensor error	Faulty heating element or its contacts. Temperature sensor damaged. The water temperature has exceeded 100°C.	Check the condition of the heater and temperature sensor. Check their correct connection and the condition of the contacts.
tE2		Fan temperature sensor broken or poor contact.	Check the sensor itself and its contacts.
tE3		Condensate flow temperature sensor error (open or short circuit).	Check the functionality of the sensor.
EE	Overheat error during drying	Failure of either the drying temperature sensor or the drying heater.	Check the sensor and drying heater, replace if necessary.
UE	Imbalance in the system	The laundry in the drum was crumpled in one place, resulting in an imbalance. Washing machine out of balance.	Distribute the laundry evenly throughout the drum. Find the cause of the imbalance and fix it.
Sud (SUdS)	Increased foaming	Due to the large amount of washing powder in the machine, a large amount of foam has formed. Or use hand wash powder.	The error does not require elimination, it will automatically remove the foam, after which it will continue normal operation. Use washing powder automatic for washing.

As you can see, with the help of fault codes in the washing machine, Samsung manufacturers have provided the ability to very quickly determine the breakdown, and therefore speed up the time to fix it.