Thanks to the diagnostic systems in Samsung automatic washing machines, we can diagnose many faults without the help of specialists. To do this, you need to clarify the error code, and then find the decryption. For example, an H1 error on a Samsung washing machine means that something has happened to the water heating system. If you understand the device of modern household appliances, then you can easily eliminate the resulting malfunction.
The main types of errors
Troubleshooting yourself is a great opportunity to save money on your own budget. If someone tells you that the washing machine is very complicated, and you won’t be able to repair it yourself, immediately run away from this person, he is incompetent in matters of repair. In most cases, you can fix a broken washer with your own hands, since the control module is the most difficult node here. Everything else is nothing complicated.
The error code H1 that appears on the display indicates that some kind of error has occurred in the water heating system. But this would be too vague interpretation of the malfunction, so several separate codes were provided:
- H1 on a Samsung washing machine means the temperature rises too quickly or its limits are exceeded. If in two minutes the water has heated up by more than 40 degrees or the temperature has approached the boiling point, the display shows the code H1 (or He1);
- The H2 error in the Samsung washing machine (or He2) indicates that the heating is too long.If within 10 minutes from the time the heating element was turned on, the water warmed up by less than 2 degrees, this indicates a breakdown of the heating element.
The He2 error of the Samsung washing machine most often indicates a break in the heating element or the absence of its power - you will have to figure it out yourself, since you will not receive more accurate information from the diagnostic system. As for the He1 (or h1) code, it appears during intense heating - this happens when the heating element breaks down, when its internal resistance drops and obvious overheating is observed.
The appearance of scale on the heating element is due to the presence of many impurities in the water, which are deposited on the heating element. To avoid this, you can install a filter on the water entering the house.
How to diagnose a breakdown and fix it
Let's see what to do if the Samsung washing machine gives an error He1 or He2 (as well as H1 or H2). First, let's deal with the codes with the number 1. If the temperature rises too quickly, this means that the heating element is operating in overload mode. An electrical breakdown on the body is also possible, due to which the water begins to heat up as a result of a reaction from the flow of alternating current. In any case, you need to disassemble the Samsung washing machine and look for a malfunction.
Error H2 in the Samsung washing machine program means no heating.This code appears after the start of washing, when voltage is applied to the heating element. At the same time, temperature control is carried out. If the temperature barely changes after 10 minutes, the above error will be displayed. In most cases, this means a breakdown of the heating element, or rather, a break. Let's figure out how to diagnose and repair a Samsung washing machine.
Troubleshooting
First we need to remove and diagnose the heating element.We warn you right away that it will not be easy to get to it - often you need to remove the front panel for this, since in many models its contacts are in front. If you need to remove the front panel, you need to loosen the control panel and remove the rubber seal, unscrew the screws and carefully remove the front part - not an easy task, especially when you have to put the seal back on.
Next, we proceed to check the heating element, using for this a multimeter operating in ohmmeter mode. We remove the wires from the contacts of the heating element and the temperature sensor, we proceed to the measurements. We have already said that the H2 error in the Samsung washing machine indicates a break - in this case, the multimeter will show infinite resistance. The normal resistance of a serviceable heating element is 25-30 ohms, depending on its power.
If the resistance is normal, then this may indicate that there is no voltage on the contacts when the program starts - the electronics of the Samsung washing machine should output 220 volts to the heating element. In the absence of voltage, on-board electronics should be suspected, which for some reason does not supply power. Also, the appearance of the H2 error in Samsung washing machines may be due to a malfunction of the temperature sensor, which incorrectly estimates the water temperature.
To work with a multimeter, you do not need special knowledge or skills. The main thing is to find from whom you can borrow it for the time of the check.
Error H1 in Samsung washing machines indicates too intense heating. This can happen with a faulty heating element, when it shows resistance less than normal. The same thing happens when there is an electrical breakdown on the case.Testing is carried out as follows - we measure the resistance between the contacts, after which we measure between the contacts and the case. If the internal insulation is faulty, there will be low resistance between the case and the contacts, indicating a breakdown.
In total, if the washing machine gives an error (Error) H1, He1, H2 or He2, you should diagnose the heating element and the temperature sensor, as well as determine the presence of the heating element power supply. According to the results of measurements, the following may turn out to be faulty:
- TEN - overheats or does not heat water at all;
- Thermal sensor - gives incorrect commands to the controller (for the test, you need control readings of a known-good sensor at a particular temperature, so that there is something to compare with);
- Controller - does not supply power to the heating element.
It would not hurt to check the connecting wires and clean the contact groups - the latter could oxidize up to a violation of normal contact.
Repair work
If the Samsung washing machine gives an error, and you have already identified the cause of the breakdown, it's time to start repair work.If a malfunction of the heating element has been detected, it must be replaced - unscrew the fixing screws, carefully, with shaking movements, remove the heating element from its regular place. Using any auxiliary tools, remove deposits and install a new heating element. Connect it and check the operation of the unit.
Errors in Samsung washing machines can also appear due to breaks in the connecting conductors. In this case, they must be replaced - find insulated wires of a suitable cross section and proceed with the repair work. Worst of all, if the control board is out of order, it may need to be completely replaced.
