Samsung washing machines, as well as devices from other manufacturers, are equipped with advanced self-diagnosis systems. By analyzing the state of individual nodes and interrogating the sensors, they independently determine the malfunctions. When a malfunction is detected, one or another code is displayed on the indicators. Knowing the meaning of these codes, you can determine the nature of the breakdown yourself. For example, a UE error on a Samsung washing machine means there is an imbalance in the drum.
Drum balancing - what is it for
If a Samsung washing machine gives a UE error, this means that an imbalance has occurred in its drum that threatens the health and integrity of the unit. If you do not take any steps to correct the situation, more serious malfunctions may gradually develop. This is what imbalance leads to:
- To the breakdown of the tank and drum suspensions - powerful springs are used here to keep it in suspension;
- To cracks in the tank - it can hit the walls and burst;
- Damage to other components - this is the engine, bearings, sensors and much more.
The imbalance and the appearance of the UE error in Samsung washing machines most often occur at the start of the spin cycle - it is at this moment that the beats can become fatal.It all looks like the following way - the Samsung washing machine starts spinning the drum, and after reaching a certain speed it stops to start overclocking again.
If the wash is interrupted with an error, this does not mean that a fatal malfunction has appeared in the Samsung washing machine. This means that the washer is trying to protect itself by telling users that it would be nice to take some steps to correct the situation.. Let's see what to do in this case and how to get rid of the annoying error.

On older models of Samsung washing machines, this error is indicated by the E4 code; on new models, the UB code is found.
Correcting the situation
If your washing machine showed the UE error, don't blame Samsung developers. Most likely, the incorrect laying of the laundry in the drum affected. The thing is that each washing machine, focusing on the readings of the sensors, seeks to straighten the laundry in order to provide an easier spin, without beats and vibrations. Usually several attempts are given for this - at this time the drum rotates slowly from side to side, ensuring uniform distribution of the laundry along its own walls.
The main causes of imbalance and the appearance of the UE error in Samsung washing machines:
- Mixed laundry is loaded into the machine - small and large items should be washed separately;
- Several types of fabrics are loaded into the apparatus - an equally common cause of imbalance;
- A clear overload of the washing machine - you probably literally filled it with laundry;
- Overweight - some fabrics are quite heavy, which leads to an imbalance;
- You wash shoes incorrectly by laying them without a bag - this leads to the UE error in Samsung washing machines;
- After the last spin, your things are twisted in a lump - they should be straightened.
Let's see what can be done when a UE error occurs. First you need to interrupt the current program and wait for the door to be unlocked. If the unlock does not work, unplug the machine from the mains. The situation is somewhat more complicated if water remains in the tank, which can spill onto the floor - if the machine refuses to drain it when the program is forced to stop, drain it manually by unscrewing the filter.
After the Samsung washing machine allows you to open the door, you need to properly distribute the laundry in the tub or remove excess laundry. Only after that you can try to start the wash again, choosing the most suitable program. If you have used a filter, be sure to screw it back in to avoid accidental flooding.
There are several more reasons for the UE error to occur in Samsung washing machines:
- Failure of the nodes responsible for the correct suspension of the tank and drum - in this case, beats will be observed even in the absence of linen;
- Turned off the speed sensor - the rotation is smooth, but the machine signals a UE error. In this case, care must be taken to replace the sensor;
- Automation has been shackled - as a result, it shows erroneous information about the presence of an imbalance;
- The speed is set incorrectly - some things cause a wild imbalance during the spin cycle.
In case of complex breakdowns, use the useful tips from our website or contact the relevant specialists.