When a washing machine breaks down, it is always an unpleasant situation. You need to look for a master and hope that the repair will not cost the price of a new machine.
In the article we will tell you about the main malfunctions of the Zanussi washing machine. Despite the fact that the machine is imported, and the concern itself is recommended as a quality manufacturer, sometimes malfunctions occur with such washing machines.
Frequent breakdowns of the Zanussi washing machine
Failure is not always the fault of the manufacturer. According to statistics from service centers, sometimes a breakdown is preceded by improper operation.
The machine does not fill with water
The most common mistake is forgetting to open the water tap. Often they forget about the valve and close it very rarely. Also, the machine will not draw water if the pressure in the pipes is low.
Filter clogged
If, after washing, lint from clothes remains in the tank, small debris that has fallen out of pockets, an unpleasant smell of the tank and linen, then it is necessary to clean the filters. It is necessary to clean the filters 1-2 times a season. Before work, it is necessary to disconnect the machine from electricity and turn off the water.
Open the service hatch and place a drip tray to drain the remaining water. Unscrew the plugs and take out the filter.The filter must be cleaned of fluff, remove the crayons and debris, rinse well with water and install everything back.
Machine noise during spinning
The most common mistake is not removing the transport bolts when installing the machine. At best, there will be a strong roar, and the machine will begin to "jump" around the room. At worst, the drum can deform or tear out.
Scale formation
This "disease" affects many washing machines. Due to the hardness of water, when heated, salts settle on the heating elements in the form of scale. Filters and emollients do not 100% cope with the problem and professional help is needed after a while.
The heating element is very quickly covered with scale, and many service centers sin not only on the quality of the water in the pipes, but also on the manufacturer, who has chosen the wrong material for the heater.
It is recommended to add water softeners.
Drain pump failure
If error E20 or E21 popped up on the electronic display, then a complete replacement of the pump is needed. With such a breakdown, the machine is buzzing, the water does not drain after work. Very often, such a breakdown occurs due to improper operation of the machine: a foreign body entering the drum - small hairpins, coins. Therefore, before loading clothes into the drum, check the contents of the pockets.
The heating element has failed
If the water in the machine does not heat up and the error code E60 / E61 / E69 pops up, then a complete replacement of the heating element is required.
Bearing wear
If the machine does not wring out the laundry and hums a lot, sometimes when you take the laundry out of the tank you see stains of oil or fuel oil, then you need to replace the bearings.
Faulty control module
There can be many signs that the module has broken down - it is impossible to start the machine, the drum does not rotate, the water does not heat up. Here you need a specialist who will accurately point out the problem.
The master with a special device determines the breakdown and makes a replacement.Sometimes you need to flash the module for further work - for this, the module memory is soldered, interrogated and put back. Sometimes a complete module replacement is required.
Motor brushes worn out
Error code E50. With such a breakdown, the drum does not spin or does not gain momentum during the spin cycle. During operation, the brushes create a magnetic field, under the influence of which a torque is created. You need to disassemble the drum, disconnect the wires and replace the brushes.
Faulty inlet water supply valve
A sign of a breakdown is that no water is drawn into the tank for washing. In this case, it is necessary to completely replace the part. The error code for this breakdown is E10 or E1
Hatch lock
A common breakdown is a breakdown of the hatch blockers. This is a clear defect of the manufacturer. The drum door stops blocking, programs do not start.
Sometimes a blockage occurs while the machine is running and at the end of the wash cycle you cannot remove the laundry. Error code E40 - the hatch blocking device needs to be replaced.
If you decide to fix the problem yourself, then unscrew the bottom panel and pull the cable - the hatch will open. The reason is broken latches or faulty electronics.
Drive belt
Masters recommend checking the belt tension every 3-4 months. If the belt sagged, then it needs to be tightened, sometimes replaced. To replace, you need to remove the back cover of the machine.
Simultaneous collection and draining of water
There are several reasons why this problem occurs.The simplest is incorrect hose connection. It is enough to raise the hose by 30-50 cm, and the problem will be eliminated. If it does not help, then the problem is in a faulty control unit.
Frequent error codes
In any modern washing machine with an electronic display, errors in operation are displayed in the form of codes. Depending on the error code, you can pinpoint the cause of your machine's malfunction.
Most common mistakes:
- E11 - no water enters the drum. The reason is a closed valve, or low water pressure in the pipes, clogging of the filter mesh on the inlet valve. Check hose integrity and clean filters.
- E12 - signals problems with the water supply during the drying cycle.
- E13 - water leakage. It is necessary to disassemble the case and eliminate the leakage.
- E21 - signals that the water is not draining. It is necessary to clean the drain filters, check the pump impellers. When working properly, they rotate freely in different directions. This code also indicates a malfunction of the electronic control unit.
- E22 - no water enters during drying mode
- E23 - the triac has broken, which is responsible for the operation of the drainage pump.
- E40 - indicates that the hatch is not closed, the lock may be faulty.
- E41 - the hatch door is not hermetically closed.
- EC1 - signals that the water intake valve is blocked. The filter needs to be cleaned.
- EF1 - in a drainage blockage that prevents water from draining.
The article presents the most common error codes. A complete list of error codes can be found in the instruction manual for your washing machine.
Differences between machines with horizontal and vertical loading
Most of the manufacturer's models are similar in design, respectively, their breakdowns and repairs are identical.
When repairing top-loading machines, there are usually no problems, since all the main elements are under the back cover, which is easily dismantled.
The Aquacycle washing machine in the manufacturer's line is considered the most reliable. The main elements are under the back cover. A common failure is the failure of the heating element.
It is better to entrust the repair of the washing machine to a service center and craftsmen who can determine why the machine is not working and fix the breakdown. The most you can do is to follow the recommendations for using the washing machine, as many breakdowns are due to improper operation.
Check the pockets of clothes before putting them in the drum, set the correct wash cycle, use a good quality laundry detergent and water softener, and clean the filters periodically.
